FAQ's

How long will it take to receive my order?

Typical order times range from 1-2 business weeks. We produce custom on-demand products, and as a small company we do get behind at times. But we try our best to get orders out as quick as possible.

How should I care for my custom printed apparel products?

We recommend washing your garments inside-out, and with COLD water. We also advise to tumble dry/hang dry to preserve graphic.

I didn't receive my shipping confirmation. What should I do?

Shipping confirmations will be automatically sent out after order has physically ships from our production warehouse. If you are concerned with you order, please email us at support@shingocustoms.com

How do I open a store on Shingo Customs?

Please refer to our "Apply to Join" page for details. We are working on expanding our offering, so soon we will accept more than just Twitch streamers. If you have any questions regarding opening a store, please email us at support@shingocustoms.com

Does Shingo Customs offer contract pricing for wholesale customers?

Beside the retail side of Shingo Customs, we do offer wholesale services which include: screen-printing, direct-to-garment, embroidery, and much more! Please email us with an questions regarding wholesale business.